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Interroll Lifetime Service
Your Service Partner

Submit your service request! 

Day after day Interroll’s proven material-handling solutions sort, convey and store millions of goods. We know that reliability and maximum equipment uptime is of essence for our customers to keep their business running.

Interroll Lifetime Service team is here to help, giving you peace of mind for the entire service life of your material-handling equipment.

From installation, hotline support, spare parts, repairs and retrofits to preventive maintenance and training, our team of Lifetime Service experts is on your side, no matter where you are! Take full advantage of our service network with more than 100 skilled experts, eight repair shops and our certified service partners.

Our Lifetime Services

  • Spare parts
  • Refurbishment
  • Installation and maintenance
  • Hotline
  • Trainings and more...
CONTACT US!

Interroll Lifetime Services for your peace of mind

Watch our latest video!

Spare Parts

Your benefits

  • Short delivery times & express deliveries
  • Warranty on spare parts
  • Long-term availability of parts
  • Avoidance of spare part shortages
  • Proven quality

Our Services

  • Spare and wear parts stock
  • Custom part packages
  • Consignment solutions
  • Tailored concepts for your stock-keeping

Installation

Your benefits

  • On-time commissioning
  • Time saving during the installation
  • Efficiency during assembly/disassembly
  • Warranty and quality for long operation

Our Services

  • Installation of Interroll MCP, MPP, Sorter, MHP, Stacker Cranes, SPM and Dynamic Storage solutions
  • Training of the customer maintenance team
  • Local teams and partner network

Maintenance

Your benefits

  • Preventive maintenance activities
  • On-site support
  • Higher equipment availability
  • Less unplanned downtime, fewer breakdowns
  • Lower repair costs

Our Services

  • Maintenance of Interroll products and solutions
  • Inspection of installed base
  • Service contracts/SLA’s

Refurbishment

Your benefits

  • Express repairs
  • Original parts in proven quality
  • Function test and warranty on repaired products
  • Repairs of phased-out and older Interroll products

Our services

  • Refurbishment of Interroll products in eight local repair shops or by 16 certified partners
  • Professional analysis and test report

Hotline

Your benefits

  • Qualified support via phone/call back within one hour
  • Remote interaction
  • Service engineers on standby, available within 24 hours (plus travel time) on your site

Our services

  • Single point of contact
  • Service-Level Agreements (SLA’s)
  • Remote support via smart glasses

Trainings

Your benefits

  • High equipment availability
  • Short downtimes for maintenance
  • High know-how level of your team

Our services

  • Online training: here
  • Live demonstration
  • Hands-on workshops
  • Training on your site or at the Interroll Academy

Get in touch with us! 

Find your local contact