CAFÉ AMAZON

Automated warehouse for the perfect coffee to go

The challenge

To meet the supply chain demands of thousands of Café Amazon outlets, PTT Oil and Retail Business required efficient management of its newly established distribution center. This presented several challenges:

Catering to the diverse needs of over 4,000 shops across Thailand, involving an extensive variety of goods
Ensuring efficient operations of the distribution center located 70 kilometers from Bangkok
Synchronizing and automating various logistics processes seamlessly

The solution

The solution features a unique blend of technologies:

Interroll Modular Conveyor Platform (MCP) for smooth and efficient transportation of over 20,000 boxes
Integration of Qimarox lifts, powered by Interroll RollerDrive, for safe and efficient vertical logistics management
Installation of a fully automated storage and retrieval system (ASRS) serving as the primary storage for 25,000 pallets
Interroll Crossbelt Sorter fed by six robots and boasting a capacity exceeding 7,200 boxes per hour

Applications:: Pick, Convey, Store, Sort

Country:: Thailand

Industry:: Storage & Distribution

System Integrator:: Polytechnology Co., Ltd.

Products/Solutions used

Added value for Café Amazon

The state-of-the-art automated warehouse, jointly designed and installed with Polytechnology, a leading systems integrator in Thailand, ensures optimal performance, energy efficiency, and cost effectiveness. Key results include:

Enhanced operational efficiency and productivity
Timely delivery and reliable service leading to improved customer satisfaction
Reduced operational costs and enhanced profitability
Future-proof infrastructure with quick return on investment

Flexibility for future growth

Energy efficiency

Automated solutions

Customer satisfaction

About Café Amazon

Café Amazon is a Thai multinational coffeehouse chain that is fully owned and managed by PTT Public Company Limited, Thailand’s largest state-owned oil and gas company. Founded in 2002, Café Amazon has become synonymous with quality, variety, and convenience. With a commitment to excellence and a passion for customer satisfaction, Café Amazon continues to redefine the coffee experience, one cup at a time.

“We want to have this long-term thinking with our customers. It´s not just a short-term order, short term-business. And we want to be the partner together with the customer.”

Grisorn Nakapong
Managing Director, Interroll Thailand