BOOKTOPIA

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The challenge

Booktopia, Australia’s largest online bookseller, embarked on a transformative journey, building a new customer fulfillment center (CFC) to enhance its operations and adapt to changing consumer demands. The company faced challenges with the existing conveyor system in its old facility:

1.6-kilometer conveyor system in the old facility no longer met the bookseller’s needs
Inefficiencies as Booktopia expanded and evolved
Reliance on manual labor due to limitations of automated processes

The solution

Teaming up with Smarter Automated Solutions (SAS) and Interroll Australia, Booktopia opted for Interroll Modular Conveyor Platform (MCP) and Vertical Crossbelt Sorter. This dynamic combination was a game changer, reducing conveyor length by 75 percent and increasing efficiency. The use of coated rollers not only ensured optimal functionality but also significantly reduced noise levels, creating a better working environment.

Applications:: Convey, Sort

Country:: Australia

Industry:: E-Commerce, Retail & Fashion

System Integrator:: Smarter Automated Solutions (SAS)

Products/Solutions used

Added value for Booktopia

The new CFC, installed perfectly on time and budget, not only works much better but also provides Booktopia with lower costs and greater flexibility. The advanced, scalable robotics platform enhances put-away and picking activities, improving working conditions and ensuring Booktopia's ability to meet customer promises now and in the future.

Completely new fulfillment center
Streamlined operation from inbound to shipping
Significantly reduced manual handling and walking routes
Reduced conveyor length by 75 percent
Conveyor system optimized for robotic interaction

Noise reduction

Flexibility for future growth

Tripling energy efficiency

Automated solutions

About Booktopia

Booktopia is Australia’s home of books, with thousands of items in stock and access to more than 6 million titles, it ships to every corner of Australia and New Zealand from its huge CFC in Sydney. Founded almost 20 years ago, Booktopia is a true Australian success story and has developed into a highly awarded and well-regarded e-commerce business.

“The service has been second to none. We have dedicated project managers on site every day. The technical teams are brilliant.”

Scott Verrall
COO, Booktopia

“Smarter Automated Solutions chose Interroll because of the product range, the people involved, the support and the reliability of the product.”

Glen Urquhart
General Manager, Smarter Automated Solutions