Privacy Policy

(Version 1.3, September 2025)

The website provided at interroll.com (hereinafter referred to as the "Website") is provided and operated by Interroll (Switzerland) AG (hereinafter referred to as "Interroll," "we," or "us"). As a user of the Website, you are hereinafter referred to as "you" or "user."

This privacy policy informs you about what personal data Interroll collects from users of its website, how and for what purpose this data is collected, processed, and used by Interroll, and what rights you have in this regard. This privacy policy applies to the website and to all services and products offered online by Interroll.

The privacy policies of the individual subsidiaries, e.g. for service providers or applicants, can be found in our Privacy Information Center. This privacy policy meets the requirements of a wide range of national requirements. In case of questions regarding the interpretation of terms, the terms always have the meaning they have in the European General Data Protection Regulation.

I. Name and address of the controller

The controller within the meaning of applicable data protection regulations with regard to the collection and processing of data when using the Interroll website is:

Interroll (Switzerland) AG
Via Gorelle 3, 6592 Sant'Antonino, Switzerland
Phone: +41 91 850 2525
Email: privacy@interoll.com

Subsequently, Interroll's

representative in the European Union is:

Interroll Holding GmbH

Höferhof 16, 42859, Germany

Email: privacy@interoll.com

The contact details of the data protection officer are:

Group Data Protection Officer

Höferhof 16, 42859, Germany

Email: privacyofficer@interoll.com

II. General information on data processing

1. Personal data
Personal data is any data that relates to you personally, such as your name, postal address, or email address, as well as the IP address assigned to you and connection data.

2. Scope of personal data processing

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data is carried out regularly only with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.

3. Legal basis for the processing of personal data

Personal data is processed exclusively within the framework of the applicable data protection regulations. The law of the country in which the processing takes place or to which the data subject is subject is decisive in this regard. Depending on the legal and factual context, processing is based in particular on conditions under which the data subject has given their consent, processing is necessary for the establishment or fulfillment of a contractual or quasi-contractual obligation, there is a legal obligation, or a legitimate interest of the controller or a third party is pursued which is not overridden by the data subject's interests.

Insofar as personal data is transferred to or processed in third countries, this shall only be done in compliance with an adequate level of protection, which is ensured by contractual, legal, or other appropriate safeguards.

4. Deletion of data and retention period

Users' personal data will be deleted when it is no longer required for the purposes for which it was processed. However, the data may also be stored if this is required by legal provisions, laws, or other regulations to which Interroll, as the controller, is subject. After expiry of a storage period prescribed by the aforementioned standards, the data will be blocked or deleted, unless further storage is necessary for the conclusion or fulfillment of a contract.

III. Provision of the website and creation of log files

1. Scope of data processing

When you visit the website, certain information is transmitted to the Interroll servers for technical reasons, such as your IP address and/or HTTP proxy, the document and browser version of the website from which you are visiting us (e.g., via a link), your language preference, and similar information.

2. Purpose of data processing and legal basis

For the purpose of the technical provision of this website, the IP address of the accessing device is temporarily stored by the system. This is necessary to enable error-free delivery of the content to the respective end device. In addition, the access data is logged in server log files to ensure the stability and security of the information technology systems and to be able to analyze any malfunctions.

This processing is based on an overriding legitimate interest in ensuring technical operability, averting danger, and maintaining the integrity of the IT infrastructure. Where required by law, appropriate protective measures are taken to safeguard the rights and freedoms of the persons concerned.

3. Storage period

Data collected for the purpose of providing the website is deleted after the end of the respective session. The data stored in log files is deleted after 4 weeks at the latest.

4. Right to object and deletion options

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. The user therefore has no option to object to this.

IV. Use of cookies

Due to the large number of cookies, these are explained in the Cookie Policy created specifically for this purpose. You can find this here.

VII. Contact form, contact by email

1. Description and scope of data processing:

On our website, you will find various contact forms (general contact form, configuration and quotation contact form, document downloads, events and trade fairs) that you can use to contact us electronically or to register if you wish to download information such as white papers, CAD drawings, or layout configurations that we provide for download on our website, use our product configurator, or receive a ticket to one of our trade fairs. If you choose one of these options, the data entered in the respective input mask will be transmitted to us depending on the form you have selected and stored in various databases. Interroll uses various data processors for data management.

2. We have the following types of forms:

General contact form: The user asks us for more information about our product or services. In this case, we ask for various personal and company information, as well as interests related to our products and services, so that we can respond appropriately. The information is forwarded to the sales department and to all interested parties.

Configuration and quotation form: The user configures or designs a specific product and can request a quotation after this step. In this case, we ask for various personal and company information, as well as interests related to our products and services, so that we can respond appropriately. The information is forwarded to the sales department and to all interested parties.

Document downloads: The user wishes to receive or view a specific document. In this case, we ask for various personal and company data, including interests related to our products and services, so that we can provide the correct documents and information.

Event/trade fair: The user submits a form to receive further information about an event or to be invited to it. In this case, we ask for various personal and company data, including interests in relation to our products and services, so that we can send the correct information and invitations.

3. When the respective contact form is submitted, the following data is also stored:

• IP city
• IP country
• IP country code
• IP state/region
• IP code for state/region
• IP time zone

You can also contact us by email. If you do so, we will store this email.

4. Purpose of data processing and legal basis

Personal data that you submit via the contact form will be used exclusively for processing your inquiry. Your message will be forwarded to the responsible business unit within the group of companies—depending on the content of your inquiry, this may also include forwarding to an affiliated company in another country or to an authorized sales partner, especially if certain regions or business areas are not directly covered by us.

Your information will be processed on the basis of your voluntary submission and your declared interest in being contacted. If your message serves to initiate a contractual relationship, processing is also necessary for the implementation of pre-contractual measures. If required by law in individual cases, we will obtain the appropriate consent before forwarding data across borders or ensure that an adequate level of data protection is maintained by means of appropriate safeguards.

In addition, technical access data is processed when using the contact form in order to prevent misuse and to ensure the security of our IT systems. This processing is based on a legitimate interest in maintaining the operational security of our web services.

5. Storage period

The data will be deleted when it is no longer required for the purpose for which it was collected. Personal data entered in the contact form input form and data sent by email will be deleted after the respective conversation with the user has ended. A conversation is considered to be ended when it can be inferred from the circumstances that the matter has been conclusively clarified.

All other personal data collected in the course of the transmission will be deleted after 7 days at the latest.

6. Right to object, withdrawal of consent

If the user contacts us via a contact form or by email, they have the right to object to the processing of their personal data at any time. The conversation cannot then be continued. If the user has consented to the processing, this consent can be revoked at any time with effect for the future.

VIII. Media releases and ad hoc information

1. Description and scope of data processing
You can choose to receive media releases and ad hoc information by email. This requires prior registration. The following data is collected:

• First and last name
• Company
• Job title
• Country
• Postal code
• City
• Email
• Phone

When you submit the respective contact form, the following data is also stored: IP address, date and time of registration.

2. Purpose of data processing and legal basis

The data collected during the registration process enables us to provide you with the requested service.

The collection of data via Google reCaptcha as part of the registration process serves to prevent misuse of the services or the email address provided. Our legitimate interest serves as the legal basis.

If the user has given separate consent to receive information, this consent serves as the legal basis.

3. Storage period

The data will be deleted when it is no longer required to achieve the purpose for which it was collected. This means that the user's contact details required for sending the information will be stored for as long as the newsletter subscription is active.

4. Termination, revocation of consent, and objection

The subscription to the newsletter, industry information, and magazines can be revoked at any time with effect for the future.

You have the option of applying for our online job vacancies on our website. Depending on your location, you will be redirected to our other websites: ADP, SoftGarden, or LinkedIn, or you can apply by email. All information about the processing of your personal data in the context of the application process can be found in our Privacy Information Center, depending on the country and company.

IX. Recipients of personal data

We will not sell, exchange, or share your data with third parties unless you have given your consent (to share your data within Interroll).

We use external service providers as processors for the administration of our websites and other activities. Our website is hosted by Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp. We use the technical platform of HubSpot, Inc, [25 1st St. Cambridge MA 02141, USA] and EQS [EQS Group AG, Karlstr. 47, 80333 Munich, Germany] to send newsletters, mailings, or surveys. In certain cases, your data will be shared with external service providers for analysis or marketing purposes or to display plugins and widgets on our website. All relevant information can be found in sections V and VI of this privacy policy.

All our processors are contractually obliged to comply with the applicable legal provisions on data protection and data security.

X. Your rights

Within the framework of the applicable data protection laws, data subjects have the following rights in particular:

• request information about the data stored about them,
• to have incorrect or incomplete information corrected,
• to request the deletion or restriction of the processing of their personal data,
• and to request the transfer of this data in a structured, commonly used, and machine-readable format.
• to complain to the competent authority about the processing if they believe that the processing of their personal data violates applicable data protection regulations.

In addition, you have the right to object to the processing of personal data at any time for reasons arising from the particular situation of the data subject, insofar as this is based on a legitimate interest. In the event of an objection, the data concerned will not be processed further unless there are compelling legitimate grounds for the processing or it serves to assert, exercise, or defend legal claims. If personal data is processed for direct marketing purposes, this processing may also be objected to at any time. In this case, further processing for these purposes will not take place.

Consent given to the processing of personal data may be revoked at any time with effect for the future. Processing carried out up to the time of revocation remains unaffected by this.

To exercise the above rights, you can contact the contact persons named in section "I. Name and address of the controller" at any time. An objection or revocation can be made informally.

XII. Changes to this privacy policy

Interroll reserves the right to change this privacy policy from time to time. Interroll will update the date at the top of this page when changes are made. Interroll recommends that you consult this policy regularly so that you are always informed about the current version of the privacy policy. If you continue to use our website after changes to the privacy policy have been published, you agree to all changes to the privacy policy.

XIII. Contact

If you have any questions about this privacy policy, you can contact Interroll at the address given in section 1 or by email at privacy@interroll.com.