Digitalization is fundamentally changing retail trade and logistics. What does the future hold in store for brick-and-mortar stores? The European EHI Retail Institute offers nine scenarios.
Will retail continue to dominate the supply chain? Or will logistics service providers and new intermediaries take the lead? Although no one can answer these questions with any degree of certainty, a group of industry experts organized by the European EHI Retail Institute collaborated to project different scenarios based on trends and developments that can reshape the retail logistics sector.
The team consisted of 31 logistics experts from 10 retail companies operating in the food, hard goods, textiles and home improvement sectors as well as nine service providers in the fields of strategy consulting, IT and logistics. Over three one-day workshops, the experts identified a total of 22 key factors impacting retail logistics. They came up with nine scenarios to support strategic planning decisions.
How will digital retail be in the future?
Although the trend seems clear, the central question remains to what extent certain areas of retailing will be shaped by virtual purchasing decisions and delivery services. The spectrum ranges from brick-and-mortar retail taking a leading role to the demise of this form of retail altogether.
The various scenarios were outlined and correlated based on the future space mappingTM process. To improve understanding, they were given memorable names and clever images. The result is an “interplanetary” map that provides possible development trajectories.